How To Claim

Make sure you have the necessary documentation ready together with your fully completed claim form when you submit your claim. We have listed the information required for the different types of claims below:

  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • A copy of your driver’s licence – if you do not hold a South African driver’s license, we’ll require a copy of your valid international/SADC license
  • Public Driving Permit (PDP) – Commercial Policy
  • Photographs taken from the scene (if any were taken)
  • The driver’s details
  • The police reference number (accident report or case number)
  • A copy of the statement made to the police
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • A copy of your driver’s licence – if you do not hold a South African driver’s license, we’ll require a copy of your valid international/SADC license
  • Public Driving Permit (PDP) – Commercial Policy
  • Photographs taken from the scene (if any were taken)
  • The driver’s details
  • The police reference number (accident report or case number)
  • A copy of the statement made to the police
  • Third Party’s details (other party/vehicles involved)
    o Identity Documents
    o A copy of their driver’s licence
    o A copy of the vehicle’s licence disc
    o The third party’s physical address
    o The third party’s contact number
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • SAP (case) number
  • Vehicle chassis number (VIN)
  • Vehicle engine number
  • Spare keys
  • Tracking company details (if applicable)
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • Invoice (if item has been repaired/replaced)
  • Quotation to replace
  • Quotation to repair
  • Report from service provider (Damage Report)
  • Proof of payments if items are already replaced or repaired
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • Invoice (if item has been repaired/replaced)
  • Quotation to replace
  • SAP reference (case) number
  • Proof of payments if items are already replaced or repaired
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • Invoice (if item has been repaired/replaced)
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • Invoice (if item has been repaired/replaced)
  • insurance   Below is a list of the typical information we need, but we may ask for more depending on the details of your claim.
  • Quotation to replace
  • Valuation Certificate or original invoice
  • SAP reference (case) number

Talk to Risk Sure...

Risk Sure Insurance Brokers (Pty) Ltd is a leading, independent, short term insurance broker situated in Johannesburg and Kwa-Zulu Natal, offering our clients a wide variety of highly specialised products and services.